Perception of educational quality and vocational training among students at public universities

Abstract

The purpose of this research was to examine the relationship between educational quality and satisfaction with professional training among students at the Faculty of Education of the Federico Villarreal National University. To this end, a quantitative approach was used with a non-experimental, descriptive-correlational and cross-sectional design. The sample consisted of 256 students, selected through stratified probability sampling. Two validated instruments were applied: a University Educational Quality Questionnaire (39 items) and an Academic Satisfaction Questionnaire (33 items), both with reliability coefficients above 0.80. In terms of results, the average perception of educational quality predominated (64.1%), with the highest ratings in the areas of teaching competence and assessment. Similarly, academic satisfaction was mostly at an average level (78.5%), with empathy and responsiveness being the most highly valued areas. Spearman's correlation analysis showed a positive and significant association between the variables (ρ = 0.478; p < 0.001), indicating that a higher perception of educational quality is linked to greater student satisfaction. Finally, it is concluded that educational quality is a determining factor in university satisfaction, so improving infrastructure, administrative management and pedagogical innovation is essential to strengthen public academic excellence.