[1]
S. M. Sáenz Barros, M. G. Palacio Ramirez, A. del C. Gonzales Pérez, and N. Díaz Rojas, “Citizen satisfaction with the quality of local government services: systematic review 2020–2025”, Revista InveCom, vol. 6, no. 3, pp. 1–9, Oct. 2025, doi: 10.5281/zenodo.17450518.